FAQ

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Can Pro-Motive give me a firm quote before commencing work on my car?

Pro-Motive aims to make your service experience as smooth as possible, so we prepare an estimated cost before any work starts.

However, there are many variables that we take into account when determining the final cost of a service.This will depend on factors including:

• Whether your vehicle needs a mineral, semi or full synthetic type oil

• Whether generic or genuine service parts are needed

• The particular manufacturer’s requirements

• The general condition of your vehicle

If we identify any unexpected issues, we will contact you before going ahead with additional work.

Can you service my car if it is salary sacrificed or leased?

Pro-Motive is a preferred supplier for several leasing companies. Let us know which company you are with when you book your service. We’ll do the research and make sure all the paperwork is ready for you when you arrive.

Why should I bring my car to you?

You trust Pro-Motive with your vehicle, so we work hard to develop a relationship with you.

The qualified mechanic who will be working on your car will greet you when you arrive, and take the time to note any issues needing particular attention.

We make sure you get the advice you need straight from the technicians when you pick-up your vehicle. We allow time to demonstrate relevant functionality, talk you through the detailed invoice, and give you the chance to ask further questions.

Can I contact you for information about other aspects of car care?

Pro-Motive has been in business for over 20 years, so we know the best places to look after your other car care needs. Need to know who to contact for a new windscreen, air-conditioning problem, or panel beating? Give us a call and we can put you in touch with the best people to help.

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